Cookie Policy

This Cookie Policy explains how Riesant Bank plc ("Riesant", "we", "us") uses cookies and similar technologies on our website and online banking services. It should be read together with our Privacy Notice, which describes how we handle your personal data in accordance with the General Data Protection Regulation and applicable Maltese law.

Riesant Bank plc is a credit and investment-services institution licensed and regulated by the Malta Financial Services Authority. Our registered office is at 48 Merchants Street, Valletta, Malta.

A cookie is a small text file that a website places on your device when you visit it. Cookies allow the site to recognise your device, remember your preferences and understand how the site is used. We also use similar technologies, such as local storage and pixels, and we refer to all of these collectively as "cookies" in this policy.

Cookies do not give us access to your device or to any files stored on it, and they cannot be used to run programmes or deliver viruses.

Strictly necessary cookies enable core functions such as secure log-in, session management, page navigation and fraud prevention. The site cannot operate properly without them, so they cannot be switched off through our consent controls.

Functional cookies support features that improve how the site works, such as keeping you signed in during a session and ensuring forms and secure messaging behave correctly.

Preference cookies remember choices you make, such as your selected language or region, so that we can present the site in a way that suits you.

Analytics cookies help us understand how visitors use the site, for example which pages are viewed and where errors occur, so that we can maintain and improve the service. The information collected is aggregated and used for statistical purposes.

Riesant does not use advertising or marketing cookies, and we do not use cookies to build advertising profiles or to track you across other websites for advertising purposes.

We do not sell the information collected through cookies to third parties.

Session cookies are temporary. They exist only while your browser is open and are deleted automatically when you close it. We rely on session cookies to keep your online banking session secure.

Persistent cookies remain on your device for a defined period, or until you delete them, and allow us to recognise your preferences when you return. We set retention periods that are no longer than necessary for the purpose concerned.

When you first visit our website, we ask for your consent to use functional, preference and analytics cookies. Strictly necessary cookies do not require consent because they are essential to providing a service you have requested.

You can accept or reject non-essential categories, and you may change or withdraw your choices at any time using the cookie settings available on our website. Withdrawing consent does not affect the lawfulness of any processing carried out before you did so.

Most browsers allow you to view, manage and delete cookies through their settings, and to block cookies from being set. The relevant options are usually found in the privacy or security section of your browser's menu.

Please note that blocking strictly necessary cookies may prevent parts of the site, including secure log-in to online banking, from working correctly.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in legal and regulatory requirements. Any updated version will be published on this page with a revised date.

Where charges are referenced in connection with our services, the applicable amounts are set out on our rates page rather than in this policy.

If you have any questions about this policy or about how we use cookies, you may write to the Data Protection Officer, Riesant Bank plc, 48 Merchants Street, Valletta, Malta.

You may also raise queries through the secure messaging service within online banking.